Friday, July 24, 2015

Action Alert: Share Your Voice about Systems and Services

The Division of Aging is conducting a survey to gain consumers’ views on the current state of the Long Term Services and Supports (LTSS) system in Indiana, as well as hear about their hopes for future improvements.
Why “No Wrong Door” for Indiana?
  • There is a growing need for Long-Term Services and Supports as our population ages;
  • There are not sufficient resources to fund existing portal agencies to handle the demand; and,
  • Consumers must be met where they are—understanding their values and needs and connecting with them in a way that is effective for them—with information and support so they can make informed choices in order to purchase or obtain the right care at the right time in the least restrictive setting.
Indiana is using its one-year planning period to prepare a three-year plan for implementing a No Wrong Door system by involving key stakeholders in an analysis of the strengths and weakness of the current system, and what a No Wrong Door system should look like, in addition to other significant considerations.

Please take this short survey about your views on Indiana’s current system of LTSS. The survey will take about 10 minutes and no personal information will be collected. The results will be used to help plan a better and more connected system for all of Indiana. Thank you in advance for your assistance with this important project. Please email NoWrongDoor@fssa.in.gov with any questions.

Click This: SURVEY

If you are interested in participating in the development of Indiana’s No Wrong Door system, you can attend stakeholder listening sessions held throughout the state over the next several months. 

Schedule embedded below:


You can also sign up to receive alerts on plan updates, or e-mail DAComments@fssa.in.gov with questions or comments. You can also reach out directly to No Wrong Door planning group members to offer suggestions; this group includes people from every division within the Family and Social Services Administration.

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